Refund Policy

Thank you!

Thanks for checking out LaunchNow templates. We want you to be happy with your purchase, but since all products are digital and instantly accessible, refunds are only available in specific situations.

Dispute & Chargeback Policy

If you experience any issues with your order, please contact me first at joseph@launchnow.design so we can resolve it directly. Filing a dispute or chargeback with your bank or payment provider without first attempting to reach us, or while still retaining access to the product, is considered a violation of these Terms. This may result in immediate revocation of your template license, a permanent ban from future purchases, and submission of access logs and policy agreements to the payment processor as evidence of fraud.

When Refunds Are Available

Refunds may be issued if:

• You accidentally purchased the same template twice

• A technical issue prevents the template from working as shown and support is unable to resolve it. You'll need to provide evidence like screenshots, recordings, or a detailed description.

Refund requests must be made within 5 business days of purchase. Approved refunds go back to your original payment method.

*Please note that refunds will be the purchase amount minus any non-refundable transaction fees charged by the payment platform.

When Refunds Are Not Available

Refunds will not be granted if:

• You no longer need the template

• You found something else you prefer

• You changed your mind

• You're unhappy with features that were clearly shown in the listing

• You don't have the skills or knowledge to use the template

• You don't have a Framer account or the required subscription

• You report a technical issue without providing evidence

• You feel misled based on personal design preferences

• You purchased the wrong license type

• You're requesting a partial refund

Before You Buy

Some templates may require a Framer subscription or access to specific features. Review the product listing carefully to make sure you have what you need before purchasing.

Policy Updates

This policy may be updated at any time. Changes will be posted on this page.

By purchasing a template from LaunchNow, you agree to these terms.