I respond to all support requests within 24 hours.
Questions? Lets clear things up.
Not finding what you need? Reach out anytime. I'm happy to answer any questions before you commit to buying a template.
Do I need coding skills to use these templates?
Not at all. Everything is built natively in Framer. Just customize visually and publish. No code required unless you want to dig into the custom components.
Do I get future updates?
Yep. Re-remix the template anytime to pull in the latest version with any improvements or fixes.
What kind of support do you offer?
I'll help you get set up, fix bugs, and guide you through the features so your site matches the demo. Support is async via email, no calls. This keeps things fast and fair for everyone.
I modified the template and now something's broken. Can you fix it?
I'll try to point you in the right direction, but I can't guarantee fixes on heavily modified setups. For deep troubleshooting, you'd want a developer who can dig into your specific changes.
Can I request a feature or suggest an improvement?
Absolutely. I'm always looking to make templates better. Send over your idea and if it makes sense, I might add it in a future update.
Can I use a template for multiple client projects?
Yes, as long as you have the right license. Check the license type before purchasing if you're planning to use it across multiple sites.
What's your refund policy?
Since these are digital products, I can't offer refunds. But if something's not working right, reach out and I'll help sort it out.
*Some exceptions apply. Read my refund policy for details.
Do you help with custom changes?
Support covers what's in the template. If you need new sections, custom code, or unique layouts, that's outside standard support. I can point you toward a Framer expert if needed.
What if I accidentally break something while editing?
Just re-remix the original template to get a fresh copy. You can reference it to see what changed or start over if needed.
What if I bought the wrong license?
No problem. For upgrades, just pay the difference and I'll get you sorted. For downgrades, reach out within 5 business days and I can refund the difference.
Questions? Lets clear things up.
Not finding what you need? Reach out anytime. I'm happy to answer any questions before you commit to buying a template.
Do I need coding skills to use these templates?
Not at all. Everything is built natively in Framer. Just customize visually and publish. No code required unless you want to dig into the custom components.
Do I get future updates?
Yep. Re-remix the template anytime to pull in the latest version with any improvements or fixes.
What kind of support do you offer?
I'll help you get set up, fix bugs, and guide you through the features so your site matches the demo. Support is async via email, no calls. This keeps things fast and fair for everyone.
I modified the template and now something's broken. Can you fix it?
I'll try to point you in the right direction, but I can't guarantee fixes on heavily modified setups. For deep troubleshooting, you'd want a developer who can dig into your specific changes.
Can I request a feature or suggest an improvement?
Absolutely. I'm always looking to make templates better. Send over your idea and if it makes sense, I might add it in a future update.
Can I use a template for multiple client projects?
Yes, as long as you have the right license. Check the license type before purchasing if you're planning to use it across multiple sites.
What's your refund policy?
Since these are digital products, I can't offer refunds. But if something's not working right, reach out and I'll help sort it out.
*Some exceptions apply. Read my refund policy for details.
Do you help with custom changes?
Support covers what's in the template. If you need new sections, custom code, or unique layouts, that's outside standard support. I can point you toward a Framer expert if needed.
What if I accidentally break something while editing?
Just re-remix the original template to get a fresh copy. You can reference it to see what changed or start over if needed.
What if I bought the wrong license?
No problem. For upgrades, just pay the difference and I'll get you sorted. For downgrades, reach out within 5 business days and I can refund the difference.
Questions? Lets clear things up.
Not finding what you need? Reach out anytime. I'm happy to answer any questions before you commit to buying a template.
Do I need coding skills to use these templates?
Not at all. Everything is built natively in Framer. Just customize visually and publish. No code required unless you want to dig into the custom components.
Do I get future updates?
Yep. Re-remix the template anytime to pull in the latest version with any improvements or fixes.
What kind of support do you offer?
I'll help you get set up, fix bugs, and guide you through the features so your site matches the demo. Support is async via email, no calls. This keeps things fast and fair for everyone.
I modified the template and now something's broken. Can you fix it?
I'll try to point you in the right direction, but I can't guarantee fixes on heavily modified setups. For deep troubleshooting, you'd want a developer who can dig into your specific changes.
Can I request a feature or suggest an improvement?
Absolutely. I'm always looking to make templates better. Send over your idea and if it makes sense, I might add it in a future update.
Can I use a template for multiple client projects?
Yes, as long as you have the right license. Check the license type before purchasing if you're planning to use it across multiple sites.
What's your refund policy?
Since these are digital products, I can't offer refunds. But if something's not working right, reach out and I'll help sort it out.
*Some exceptions apply. Read my refund policy for details.
Do you help with custom changes?
Support covers what's in the template. If you need new sections, custom code, or unique layouts, that's outside standard support. I can point you toward a Framer expert if needed.
What if I accidentally break something while editing?
Just re-remix the original template to get a fresh copy. You can reference it to see what changed or start over if needed.
What if I bought the wrong license?
No problem. For upgrades, just pay the difference and I'll get you sorted. For downgrades, reach out within 5 business days and I can refund the difference.