I respond to all support requests within 24 hours.
General
Do I need coding skills to use these templates?
No code is required unless you want to dig into the custom components.
Do I need coding skills to use these templates?
No code is required unless you want to dig into the custom components.
Do I need coding skills to use these templates?
No code is required unless you want to dig into the custom components.
Can I use a template for multiple client projects?
Yes, as long as you have the right license. Check the license type before purchasing if you're planning to use it across multiple sites.
Can I use a template for multiple client projects?
Yes, as long as you have the right license. Check the license type before purchasing if you're planning to use it across multiple sites.
Can I use a template for multiple client projects?
Yes, as long as you have the right license. Check the license type before purchasing if you're planning to use it across multiple sites.
After Purchase
Do I get future updates?
Yep. Re-remix the template anytime to pull in the latest version with any improvements or fixes.
Do I get future updates?
Yep. Re-remix the template anytime to pull in the latest version with any improvements or fixes.
Do I get future updates?
Yep. Re-remix the template anytime to pull in the latest version with any improvements or fixes.
What's your refund policy?
Since these are digital products, I can't offer refunds. But if something's not working right, reach out and I'll help sort it out.
What's your refund policy?
Since these are digital products, I can't offer refunds. But if something's not working right, reach out and I'll help sort it out.
What's your refund policy?
Since these are digital products, I can't offer refunds. But if something's not working right, reach out and I'll help sort it out.
Support
What kind of support do you offer?
I'll help you get set up, fix bugs, and guide you through the features so your site matches the demo. Support is async via email, no calls. This keeps things fast and fair for everyone.
What kind of support do you offer?
I'll help you get set up, fix bugs, and guide you through the features so your site matches the demo. Support is async via email, no calls. This keeps things fast and fair for everyone.
What kind of support do you offer?
I'll help you get set up, fix bugs, and guide you through the features so your site matches the demo. Support is async via email, no calls. This keeps things fast and fair for everyone.
I modified the template and now something's broken. Can you fix it?
I'll try to point you in the right direction, but I can't guarantee fixes on heavily modified setups. For deep troubleshooting, you'd want a developer who can dig into your specific changes.
I modified the template and now something's broken. Can you fix it?
I'll try to point you in the right direction, but I can't guarantee fixes on heavily modified setups. For deep troubleshooting, you'd want a developer who can dig into your specific changes.
I modified the template and now something's broken. Can you fix it?
I'll try to point you in the right direction, but I can't guarantee fixes on heavily modified setups. For deep troubleshooting, you'd want a developer who can dig into your specific changes.
What if I bought the wrong license?
No problem. For upgrades, just pay the difference and I'll get you sorted. For downgrades, reach out within 5 business days and I can refund the difference.
What if I bought the wrong license?
No problem. For upgrades, just pay the difference and I'll get you sorted. For downgrades, reach out within 5 business days and I can refund the difference.
What if I bought the wrong license?
No problem. For upgrades, just pay the difference and I'll get you sorted. For downgrades, reach out within 5 business days and I can refund the difference.
Do you help with custom changes?
Support covers what's in the template. If you need new sections, custom code, or unique layouts, that's outside standard support. I can point you toward a Framer expert if needed.
Do you help with custom changes?
Support covers what's in the template. If you need new sections, custom code, or unique layouts, that's outside standard support. I can point you toward a Framer expert if needed.
Do you help with custom changes?
Support covers what's in the template. If you need new sections, custom code, or unique layouts, that's outside standard support. I can point you toward a Framer expert if needed.
What if I accidentally break something while editing?
Just re-remix the original template to get a fresh copy. You can reference it to see what changed or start over if needed.
What if I accidentally break something while editing?
Just re-remix the original template to get a fresh copy. You can reference it to see what changed or start over if needed.
What if I accidentally break something while editing?
Just re-remix the original template to get a fresh copy. You can reference it to see what changed or start over if needed.
Can I request a feature or suggest an improvement?
Absolutely. I'm always looking to make templates better. Send over your idea and if it makes sense, I might add it in a future update.
Can I request a feature or suggest an improvement?
Absolutely. I'm always looking to make templates better. Send over your idea and if it makes sense, I might add it in a future update.
Can I request a feature or suggest an improvement?
Absolutely. I'm always looking to make templates better. Send over your idea and if it makes sense, I might add it in a future update.