Question 1

What do I need to get started?

Accepted Answer

You'll need a computer with internet access and a free Framer account. That's it! These templates are designed for immediate use - you can start customizing right away and experiment with everything free until you're ready to publish.

Question 2

Do I need design or coding experience?

Accepted Answer

No technical skills required. Framer's visual editor works like drag-and-drop - if you can use basic software, you can customize these templates. We provide step-by-step guides to help you make changes confidently.

Question 3

What exactly do I get when I purchase?

Accepted Answer

You receive the complete template with all pages, components, and interactions, plus customization guides and documentation. You also get lifetime access to future updates. The standard license covers single-use projects, with unlimited license available separately for multiple projects.

Question 4

How do I access my template after purchase?

Accepted Answer

After purchasing through Framer's marketplace, you'll see a 'Remix' button on the template page. Click it to instantly copy the template to your Framer workspace where you can start customizing immediately.

Question 5

What are the ongoing costs to run my website?

Accepted Answer

Framer is free while building. To publish, you'll need a Framer plan: Basic ($14/month) for simple sites, or Pro ($28/month) for advanced features like CMS and forms. You'll also need a custom domain (around $12/year). Most templates require at least the Basic plan.

Question 6

Can I customize colors, fonts, and content?

Accepted Answer

Absolutely! Templates are fully customizable. Change colors, fonts, text, images, and layout through Framer's visual editor. We include style guides showing exactly how to make these changes, plus our templates use consistent design systems for easy modifications.

Question 7

How long does it take to launch a website?

Accepted Answer

Most users launch within 1-3 days. Simple content swaps can be done in hours, while more extensive customization might take a few days. The templates eliminate the need for design decisions and technical setup, dramatically speeding up the process.

Question 8

Will my website work on mobile devices?

Accepted Answer

Yes, all templates are fully responsive and optimized for mobile, tablet, and desktop. Framer automatically handles mobile optimization, and we test all templates across different screen sizes to ensure they look great everywhere.

Question 9

Can I use this template for client work?

Accepted Answer

Yes! You have full commercial rights to use the template for your business or one client project with the standard license. For multiple projects or unlimited usage, you'll need to upgrade to our unlimited license. You cannot resell the template itself regardless of license type.

Question 10

What if I need help with customization?

Accepted Answer

Every template includes detailed documentation and customization guides. If you get stuck, reach out through our support channels - we're here to help you succeed with your project.

Question 11

Do templates work with third-party tools and integrations?

Accepted Answer

Yes, Framer supports integrations with popular tools like Google Analytics, Mailchimp, Zapier, and more. Many templates include pre-built contact forms and newsletter signups that work with these services.

Question 12

What's your refund policy?

Accepted Answer

Due to the instant digital delivery nature of templates, all sales are final. We recommend previewing templates thoroughly and checking requirements before purchase. If you have specific questions about whether a template meets your needs, contact us before buying.

Question 13

How do I access my All Access Pass templates after purchase?

Accepted Answer

After completing your payment, you'll get instant access through your Polar customer portal. You'll also receive an email with a link to your personal dashboard where you can download any template with one click.

Question 14

How do I get new templates when they're released with the All Access Pass?

Accepted Answer

New templates are automatically added to your customer portal as soon as they're released. We'll also send you an email notification whenever a new template becomes available for download.

Question 15

What are partner templates and who creates them?

Accepted Answer

Partner templates are created by other talented designers we've carefully selected and partnered with. They meet the same quality standards as our original templates and include full documentation. Currently, we have 3 partner templates in the collection.

Question 16

Can I download All Access Pass templates multiple times?

Accepted Answer

Yes! You can re-download any template from your customer portal whenever you need it. No download limits or restrictions.

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